Frequently Asked Questions

How do I set up NoEntry?

Setup is easy!

Simply unpack your alarm, plug it into the mains and you’re done!

You can pair your fob by pressing button one, then arm it with button two, that’s it!

 

What happens if there is a power cut?

Your alarm will continue to operate as normal for 24 hours on battery backup. Even if the Wi-Fi goes down, the alarm will be able to communicate with your app via GSM.

 

Can I arm it with my smartphone?

Yes!

If you realise you’ve forgotten to arm your alarm and you’ve already made it to the restaurant, just open up the app and arm it now!

 

Is NoEntry pet friendly?

Yes! Your pets won’t trigger the alarm, even if you have a cat-flap!

The alarm is listening for a broken external window or opening external door. These will affect the pressure in the house waking the alarm up. If it then hears the window or door being forced, it will alarm. All of this is done in less than 300 milliseconds!

 

Can I get a new fob?

Yes, our shop will soon allow you to buy more fobs and you can connect up to four to the same alarm unit.

 

Can I attach other devices?

Very soon you’ll be able to attach cameras, smoke detectors and other security products for whole-house security and safety.

 

Will it work in the conservatory?

Yes, it can be placed in your conservatory and will still protect your entire home. Likewise, it will alert you if someone breaks into your conservatory if your alarm is situated in the hall.

Still need help?

If you don’t see the answer to your question here, click below to email our customer service team who will be able to help.